GENERAL STATEMENT OF DUTIES

Performs protective service work processing inmates, maintaining Detention Center security, transporting inmates to court, medical and related facilities. Employees perform inmate detention, care, security, and release work in accordance with established policies and procedures. Work includes the observation and accompaniment of inmates inside the Detention Center, transporting inmates, and related care and record keeping requirements. Employees must exercise independent initiative and judgment in making decision regarding inmates in their custody, with suicidal, violent, or mentally unstable tendencies, and in dealing with attorneys, families, and other. Work involves exercising tact, firmness, and decisiveness in handling routine and emergency situations. Work is performed under the regular supervision of a supervisor and evaluated through observation, review of reports, periodic discussions concerning how particular incidents were handled and adherence to Detention Center policies and procedures.

• Ensures the safety and security of inmates within the Detention Center; patrols areas periodically to ensure security of inmates and maintain order; conducts head counts, resolves conflicts performs cell searches and removes dangerous and unruly inmates, as necessary.
• Receives and processes inmates into custody of the Detention Center; searches inmates; takes charge of personal property; provides opportunities for inmates to call attorney or relatives; advises inmates on Detention Center rules and regulations.
• Operates electronic door system and control panel; maintains key and radio control.
• Supervises inmates during meals, personal hygiene, and related activities for conformance to Detention Center rules, regulations and procedures.
• Escorts and transports inmates to court and other required appointments.
• Delivers food to inmates, removes trays and food carts.
• Distributes medication to inmates as prescribed or directed; contacts nurse in medical emergencies.
• Records visits; ensures the safety and security of visitors; inspects items brought into the Detention Center; checks incoming and outgoing mail.
• Receives, receipts and accounts for funds deposited into inmate accounts.
• Prepares and maintains logs, reports, and records; organizes files; answers telephone; contacts other agencies; responds to inquiries.
• Performs general maintenance and cleaning of the Detention Center; ensures Detention Center equipment is functioning properly; reports maintenance issues.

DESIRABLE EDUCATION AND EXPERIENCE

• Graduation from high school; or an equivalent combination of education and experience

SPECIAL REQUIREMENTS

• Possession of a valid North Carolina driver's license upon hire.
• Obtain N.C. Correction Officer Certification within one year of employment.
• Must be at least 21 years old at date of hire.