Water Department

Salary Range: $28,598 - $53,810

  • Under general supervision, performs installation, maintenance and repairs of water lines and appurtenances for the county water department.
  • A field technician should have but is not required to have basic plumbing skills.
  • The job requires but is not limited to maintenance & repairs of water lines, individual services, completion of work orders assigned, verifying water meter readings, commissioning, and decommissioning of water services, locating water lines, assessing problems and complaints, assisting in traffic control when needed.
  • The job may also require installation of meters, meter boxes and service lines, flushing hydrants, and data collection.
  • Technicians will be required to pull on-call duty on a rotating schedule. This responsibility will require the employee to work after hours and possibly some nights and weekends.
  • During this time, the technician will be available to address minor water related problems and/or complaints from customers that may occur after hours.
  • No money will be collected and problems needing immediate attention and/or additional manpower may require special attention.
  • Maybe designated as “essential personnel” and required to work during emergency situations to ensure critical operations are maintained, even when county offices are closed.
  • Employee reports to Senior personnel or Field Operations Manager.
  • Installs, repairs, and removes water service meters; performs disconnections and reconnections as directed; replaces faulty meters, boxes and all associated equipment and performs minor maintenance to meters, lines and all else within water department responsibility.
  • Performs maintenance and repairs on all fire hydrants, pump houses and tank sites; run water quality tests and reports to the Field Operations Manager.
  • Reads water meters, verifies readings, does accuracy checks when assigned.
  • Ensures meters are operating properly and reports any defects. Interacts with customers; answers questions and/or refers customer to office personnel for information and clarification of issues at hand
  • Performs general maintenance on assigned vehicle, reports any problems or incidents.
  • Maintains inventory of departmental supplies, materials, uniforms, and any equipment used during daily work.
  • Must have a High School diploma or equivalent. Requires a C Distribution Certification; or obtain within 1 year from end of probationary period, or equivalent combination of training and experience that provides the required knowledge, skills, and abilities to perform the duties of the position.
  • Possession of a valid North Carolina driver's license.

Physical Requirements:

Must be physically able to operate a variety of machinery and equipment including trucks, radios, water pumps, handheld reading devices, hand tools, shovels, rakes, dollies. Must be able to exert up to 50 pounds of force occasionally, up to 20 pounds of force frequently and 10 pounds of force constantly. Physical demand requirements: work requires extensive walking, stooping, crouching, kneeling, bending, crawling, reaching, standing, and grasping. Worker may be subject to adverse weather conditions including cold, heat, and rain and will be provided with the necessary safety equipment provided by the county.

Data Conception:

Requires the ability to compare and/or judge the readily observable, functional, structural, or composite characteristics (whether similar or divergent from obvious standards) of data, people, or things.

Interpersonal Communication:

Requires the ability to speak and/or signal people to convey or exchange information. Includes receiving instructions, assignments, or directions from superiors.

Language Ability:

Requires the ability to read a variety of reports, forms, manuals,and documents. Requires the ability to prepare logs, reports, forms, technical data, using prescribed formats. Requires the ability to speak to people with poise, voice control and confidence.


Requires the ability to apply rational concepts to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form.

Verbal Aptitude:

FT I Rev 05-2023 Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in standard English.

Numerical Aptitude:

Requires the ability to utilize formulas, add and subtract, read a measuring tape, multiply, and divide, utilize decimals and percentages.

Form/Spatial Aptitude:

Requires the ability to inspect items for proper length, width, and shape.

Motor Coordination:

Requires the ability to coordinate eyes and hands rapidly and accurately in using motorized equipment.

Manual Dexterity:

Requires the ability to manage a variety of items such as motorized equipment, power, and hand tools. Must have minimal levels of eye/hand/foot coordination.

Color Discrimination:

Requires the ability to differentiate between colors and shades of color.

Interpersonal Temperament:

Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress, and confrontations with people acting under stress and in emergency situations.

Physical Communication:

Requires the ability to talk and hear: (Talking: expressing or exchanging ideas by means of spoken words. Hearing: perceiving nature of sounds by ear.) Must be able to communicate by way of telephone and two-way radio.

Technological Aptitude:

Requires the ability to understand and use basic computers, tablets, smartphones, or devices and equipment with similar technology.


  • Working knowledge of the operation of motorized equipment, tools, and vehicles used in water line maintenance.
  • Working knowledge of water line maintenance work.
  • Basic knowledge of the occupational hazards involved and the safety precautions necessary for the proper operation of varied construction and maintenance equipment.
  • Ability to operate trucks and motorized equipment. Ability to maintain accurate records of all activities.
  • Ability to understand and follow oral and written instructions.
  • Ability to establish and maintain effective working relationships as necessitated by work assignments.


Friday, June 30, 2023 12:36:00 PM

Contact Information

Chantelle Allison "Alli"
Personnel Director
Email: chantelle.allison@pamlicocounty.org
Office: (252) 745-3133
Fax: (252) 745-5514

Office Hours:
8:00 am - 5:00 pm
Monday - Friday

County Administrative Building
302 Main Street
P.O. Box 776
Bayboro, NC 28515